Returns & Exchanges

At Teletone Audio, we want you to be completely satisfied with your high-fidelity equipment. If your purchase doesn't meet your expectations, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Carefully pack the electronics in their original manufacturer packaging, ensuring all cables, manuals, and accessories are included.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our support team and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the hardware to confirm its condition, your refund will be processed to your original payment method within 5-7 business days.