Frequently Asked Questions
Everything you need to know about your premium audio experience.
What is the standard shipping time for international orders?
We offer worldwide shipping. International orders typically arrive within 7-14 business days, depending on your location and custom clearance processes.
Do your audio products come with a warranty?
Yes, all Teletone Audio electronics include a comprehensive 1-year limited warranty covering manufacturing defects and hardware failures.
What is your return policy for open-box items?
We offer a 30-day return window. Items must be returned in their original packaging with all accessories included. A small restocking fee may apply to opened electronics.
Are your headphones compatible with both iOS and Android?
Absolutely. Our Bluetooth and wired audio gear are designed with universal compatibility to work seamlessly across all major operating systems and devices.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and fast checkout experience.